Accommodation and facilities: Stayed in a Oriental Villa for 12 nights. Nice ans spacious villas, nice big bathroom with shower and tub. Resort is huge, but doesn t feel crowded. Great breakfast buffet with plenty of selctions. Very charming breakfst chef (Dome)who has learned to say good morning in about 12 different languages that we heard. Nice pool area with plenty of sun beds. The beach is just below from the pool area. Short walk to downtown with a wide selection of restaurants and some shops. All in all a good resort and great value for your money.
Reservation service:
Date: May 15, 2012 written by: Aagaard, Jesper Gisselbaek
9.2
Room
10.0
Service
8.0
Facilities
8.0
Location
10.0
Date of stay: May 11, 2012
Khaolak Laguna Resort
Accommodation and facilities: trés beau hôtel, 2 piscines trés agreables, belle plage, proximité des commerces à 5mn à pieds, bon petit déjeuner varié, personnels trés souriants, site sawadee.com sérieux
Reservation service:
Date: May 20, 2012 written by: DI GIOVANNI alain
8.0
Room
8.0
Service
8.0
Facilities
8.0
Location
8.0
Date of stay: May 11, 2012
Khaolak Laguna Resort
Accommodation and facilities: Very nice and well taken care of Hotel. Must definitely be recommend if you want to relax. Staff very friendly and helpful unfortunately to many, especially at the Reception who need to improve their English.
Reservation service: Very fast and efficient.
Date: Mar 20, 2012 written by: Bloch, Peter
7.0
Room
6.0
Service
6.0
Facilities
8.0
Location
8.0
Date of stay: Mar 24, 2012
Khaolak Laguna Resort
Accommodation and facilities: Good evening,
very disappointed about this hotel: they sent us to another hotel because it was overbooked...problem was that this hôtel (bayfront hotel) was a category below!!!
After 3 days we could finally check in the Laguna but received a very noisy room! discussion with the front manager (Tatsanai Chaikheio) was almost impossible because her english was not understandable and she did not show any efforts to compensate all the troubles we experienced!
Finally a swiss german lady from Guest Relation (Claudia) offered us to send us to Le Meridien for the rest of our stay in Thailand, thank to her our 8 last days were saved but we still had our 5 first days ruined by those changes...
Reservation service:
Date: Mar 22, 2012 written by: Mrs. Johanna Lossmann & Mr. Rene Hertzog
5.0
Room
4.0
Service
4.0
Facilities
6.0
Location
6.0
Date of stay: Mar 19, 2012
Khaolak Laguna Resort
Accommodation and facilities: Hotel and staff excellent. Negatives are quality of food (except breakfast which was v.good) and beer not cold enough in beach restaurant.
Reservation service: efficient.
Date: Mar 18, 2012 written by: Nicholas Enrique Vindel
9.6
Room
10.0
Service
10.0
Facilities
8.0
Location
10.0
Date of stay: Mar 15, 2012
Khaolak Laguna Resort
Accommodation and facilities: Laguna Resort is very good located on the beach and close to center. Very big and comfortable rooms. The light in the bathrooms was very bad though. Many ponds with fishes in the garden, but the water was disgusting - so maybee the fishes are ded shortly. Not impressed by the service, maybee because of lack of english knowledge. Impressed by the locations for shower and refreshing before leaving (if you have to leave the room at 1200 and your plain leavs late).
Reservation service:
Date: Feb 16, 2012 written by: Bjørg Elisabeth Hagh
8.8
Room
10.0
Service
6.0
Facilities
8.0
Location
10.0
Date of stay: Feb 13, 2012
Khaolak Laguna Resort
Accommodation and facilities: Stayed with 2 small kids in a room on the 2nd floor. To many stairs at the hotel, had to carry the stroller a lot. Should have been a ramp for wheelchairs and strollers, at least so you could get to the restaurant an reseption.
Room was big, cleaning was good, and the reseption staff was absoluely fantastic! The kids loved them. THe staff at the pool area and restaurant at the beach, were also great, but at brekfast they were not so good.
Reservation service: Great and safe as always!
Date: Feb 08, 2012 written by: Kristine
6.6
Room
6.0
Service
6.0
Facilities
6.0
Location
8.0
Date of stay: Feb 01, 2012
Khaolak Laguna Resort
Accommodation and facilities: Excelent location and service, very nice swimming pools, garden and beach, We stayed in a comfortable oriental villa close to beach and restaurant. They provide good buffet breakfast. We emjoyed eating dinners outside as many restaurants open also in low season (August) in the neighborhoo. Usually we do not come back to the same holiday place but this hotel will be the exception
Reservation service:
Date: Aug 29, 2011 written by: Wisniewski Andrzej
9.6
Room
10.0
Service
10.0
Facilities
8.0
Location
10.0
Date of stay: Aug 23, 2011
Khaolak Laguna Resort
Accommodation and facilities: Absolute great destination. Beautiful resort with a gorgeous lay out. Stayed in a villa. Very good, clean and well maintained. Excellent breakfast included. Swimming pool area very nice with free Internet access. Beautiful sandy beach with hardly another tourist to be seen.
A dream come true.
Reservation service: Professional and punctual as ever. Highly recommended.
Date: Aug 20, 2011 written by: Ed van Dijk
10.0
Room
10.0
Service
10.0
Facilities
10.0
Location
10.0
Date of stay: Aug 17, 2011
Khaolak Laguna Resort
Accommodation and facilities: OMG this place was beautiful, right on a quiet beach with a magnificent swimming pool. The rooms were like a house we stayed in a bungalow near the beach and would definately go back again. The gardens surround the resort are beautiful and the breakfast was the best we had seen with a huge variety. And the friendliest chef we have ever met..Khao Lak is a great place for those people who find Phuket just tooo much...
Reservation service: Great, will always use sawadee whenever in Thailand...wish they did other countries as well.
Date: Aug 22, 2011 written by: Nerida Fitzpatrick
10.0
Room
10.0
Service
10.0
Facilities
10.0
Location
10.0
Date of stay: Aug 13, 2011
Khaolak Laguna Resort
Accommodation and facilities: Excellent hotel large rooms,lovely gardens,staff very helpful. Easy walking distance into town where there are a good selection of restaurants.Would be better if there were safety deposit boxes in room.Everything was good will return in the near future.
Reservation service: excellent service easy to book.
Date: Jun 17, 2011 written by: Gerald Casey
10.0
Room
10.0
Service
10.0
Facilities
10.0
Location
10.0
Date of stay: Jun 14, 2011
Khaolak Laguna Resort
Accommodation and facilities: Really enjoyed our stay at Khaolak Laguna Resort. All staff extremely pleasant and efficient. Would highly recommend hotel.
Reservation service: Extremely efficient
Date: Jun 20, 2011 written by: Rosemary Casey
10.0
Room
10.0
Service
10.0
Facilities
10.0
Location
10.0
Date of stay: Jun 14, 2011
Khaolak Laguna Resort
Accommodation and facilities: Coming from a small resort on Koh Lanta it was quite chocking to enter this big hotel complex. The arcitecture reminds me of the Forbidden City in Beijing. We had a standard room, which was big and well equipped but the glass wall between bathroom and bedroom is not very nice if you need some integraty. The distance to the pool and the beach is also quite long with a lot of stairs involved. Pool was big and nice.
Reservation service: No problems with Sawadee booking service.
Date: Jan 03, 2011 written by: Gunvor Helena Johanna Hakkarainen
6.2
Room
6.0
Service
4.0
Facilities
6.0
Location
8.0
Date of stay: Dec 24, 2010
Khaolak Laguna Resort
Accommodation and facilities: Superbra hotell som jag verkligen vill rekommendera!
Fint och städat, trevlig personal, jättegod frukost. Allt väldigt bra. För dyrt på hotellet dock men vi åt på stranden en bit bort.
Reservation service: Super!
Date: Dec 20, 2010 written by: Charlotte Dufva
10.0
Room
10.0
Service
10.0
Facilities
10.0
Location
10.0
Date of stay: Dec 17, 2010
Khaolak Laguna Resort
Accommodation and facilities: The light in the night was not very well. High stairs, dangerous when raining. Very loud as a lot of screaming children
Reservation service: Booking was handled quickly. Everything was ok at check in
Date: Nov 29, 2010 written by: Schlecht Günther
5.6
Room
6.0
Service
4.0
Facilities
6.0
Location
6.0
Date of stay: Nov 19, 2010
Khaolak Laguna Resort
Accommodation and facilities: This hotel is amazing, we had a oriental villa wery near the beach 25 meters, the beach in this area is wery rocky but is nice. The room is big, a lot of place, the bathroom with bouth shower and bathtub, wery nice. The breakfast is good, everything you need and the stuff at this hotel is perfect, always helpful and always give you a smile. I recommend this hotel if you like nice and quit place.
Reservation service: As always perfect, no problems!
Date: Nov 08, 2010 written by: Kerstin Gustafsson
9.4
Room
10.0
Service
10.0
Facilities
10.0
Location
8.0
Date of stay: Nov 01, 2010
Khaolak Laguna Resort
Accommodation and facilities: Kaunis ja siisti hotelli mahtavalla paikalla! Olimme hotellissa (oriental villa) jo toista kertaa ja menemme varmasti vieläkin uudestaan!
Reservation service: varaukset sawadeen kautta toimii!
Date: Oct 31, 2010 written by: Jussi Pekka Kuoppala
9.6
Room
10.0
Service
8.0
Facilities
10.0
Location
10.0
Date of stay: Oct 25, 2010
Khaolak Laguna Resort
Accommodation and facilities: alles super
Reservation service:
Date: Dec 02, 2010 written by: Marko Winfried Lorenz
8.0
Room
8.0
Service
8.0
Facilities
8.0
Location
8.0
Date of stay: Oct 23, 2010
Khaolak Laguna Resort
Accommodation and facilities: Best choice for the money. Exclusive atmosphare with Best food and fiendly stuff.
We would me back. Gratulations to the management.
Reservation service: Perfect, we lo e sawadee. com
Date: Oct 10, 2010 written by: Alexander Witte
9.0
Room
10.0
Service
10.0
Facilities
8.0
Location
8.0
Date of stay: Oct 05, 2010
Khaolak Laguna Resort
Accommodation and facilities: Great place,no problems at all
Reservation service:
Date: Sep 30, 2010 written by: Hassan Ghaddar
6.4
Room
6.0
Service
6.0
Facilities
8.0
Location
6.0
Date of stay: Sep 19, 2010
Khaolak Laguna Resort
Accommodation and facilities: Close to town center. Easy to access. Room is great. Love every thing here. Beach is a bit rocky. Facility is nice. People is friendly. Recommended indeed.
Reservation service:
Date: Aug 02, 2010 written by: Khun Watit Jaratchotwijit
