Sukorn Cabana Resort
Accommodation and facilities:
Nice resort with beach front bungalows, nice staff but many misstakes on orders at the restaurang due to bad english language from staff.
Reservation service:
Date: Jan 30, 2012
written by: Marie Jernberg
Sukorn Cabana Resort
Accommodation and facilities:
On arrival I was offered a glass of water and shown my room. No problems with my room, it’s was everything it should have been………. seaview, aircon, fridge and a double bed. However it seems unless you ask for information none is offered. There was no information pack in the room or around reception offering day trips or bike hire etc which means you are very isolated.
My room wasn’t cleaned for the 3 nights I stayed which meant the bin attracted insects, I emptied it myself once. When I questioned this I was told I had to ask for the room to be cleaned. I also had to ask for the bottled water included in the price and no mosquito net was offered even though I had seen them in other rooms (with thai residents). On my third day I had to ask for toilet roll!
The day I arrived I went down to the restaurant and ordered a tuna sandwich for lunch. No tuna available so I had chicken instead. It was ok but heaped with onion to fill it out. That evening I ordered thai chicken yellow curry and rice for my evening meal. It was yellow, spicy and contained 3 pieces of chicken but not a patch on anything I’d ever eaten before in Thailand. It filled me up and I ate it but at 120Baht rather small and expensive.
The following morning I asked for muesli and milk to be told it was not included in the set breakfast meal. I offered to pay extra and was told they didn’t have any muesli? Why put it on the menu if you don’t have it? To compromise I ate my own from my own muesli that I carry when backbacking, with milk from the restaurant and asked for pineapple and banana to go on top (fresh fruit of the season was included in the set breakfast menu). Yup you’ve guessed it…….no bananas and only water melon and pineapple was given.
Then my second night I thought I’d have thai chicken green curry with steamed vegetables, the curry was inedible and I left half of it. A bright pea green colour with virtually no taste, it certainly didn’t taste good. When I complained to the manager, he told me that he had met tourists like me before who ate some of the food, felt full and then complained, saying they wouldn’t pay!
The morning I was treated like a leper by all but 2 of the staff. No smiles, just grunts even though I explained the night before that that I would still pay for the curry.
I would not stay here again and think the resort have a lot to learn. I have given it 2 stars as the room and general cleanliness was above average
Reservation service:
Date: Mar 02, 2012
written by: kay edwards
