Pung-Waan Kwai Yai Resort
Accommodation and facilities:
The hotel is in very good location and beautiful garden. Very peaceful atmosphere. Good for relaxing.
Reservation service:
Good. It was easy to book.
Date: Apr 18, 2012
written by: Ambika Subrahmanya
Pung-Waan Kwai Yai Resort
Accommodation and facilities:
Very relaxing, staff really friendly and helpful. Just on the side of the river Kwai beautiful. Very highly recommend.
Only comment there are two pang waan hotels in Kanchanaburi very confusing for people who do not know.
Reservation service:
No problems
Date: Feb 12, 2012
written by: Lionel Bates
Pung-Waan Kwai Yai Resort
Accommodation and facilities:
We only staid 1 night but its a big hotel, its have good breakfast and pool area. The massage is great. Many moskitos!!!!!
Reservation service:
GREAT
Date: Aug 05, 2011
written by: Charlotte Johansson
Pung-Waan Kwai Yai Resort
Accommodation and facilities:
We had an excellent stay at this resort,having your own transport makes it a lot easier as it is a little way out of town, but right on the river and only a couple of KMs from the bridge, would stay at this resort again
Reservation service:
excellent, the receptionist at the hotel was standing waiting for us as we arrived.
Date: May 10, 2011
written by: Anthony Potts
Pung-Waan Kwai Yai Resort
Accommodation and facilities:
The resort iself is situated beautifully on the bank of the River Kwai. Rooms were spacious, staff were very pleasant and helpful. We attended a New Year s eve party, and it felt that everything was fully geared to Pung Waan s oriental customers as everything was in their language. We has apparently won a prize on the raffle, but because it wasn t read in english as well as Thai/Manderin etc, we didn t realise. We also experienced the restaurant once for dinnner and was very disappointed when the food came out cold as they had limited staff due to a hotel function, and it didn t help that the staff didn t understand us. It would ve helped if someone had asked us how they could put it right, but they couldn t. It does seem that Pung Waan management need to access it s overall customer service, to really understand it s customers. If you can t offer the same level of service to British or American people then perhaps it might be best not to entertain us. It was supposed to be a nice resort covering the new year to break up our travels and we left there sorely disappointed. We won t be going back in a hurry!
Reservation service:
No problems with booking online
Date: Jan 18, 2011
written by: Lisa Finn
Pung-Waan Kwai Yai Resort
Accommodation and facilities:
We had a lovely time. The rooms are big and the staff friendly and helpfull.
Reservation service:
Very good.
Date: Oct 04, 2010
written by: Tersia Botes
Pung-Waan Kwai Yai Resort
Accommodation and facilities:
Beautiful resort, friendly staff, clean rooms, good food, pool. Nothing to complain here.
Reservation service:
Date: Aug 04, 2010
written by: Selena M. Schaefer
