Centara Hotel & Convention Centre

Centara Hotel & Convention Centre

Accommodation and facilities:
Must improve of service standard. Room rate quite high but amenity in room was below expectation. Hotel should provide more train staff. My room facing Air Con problem and informed hotel to check aftered I came back Air Con in the room was opened, I though problem was fixed until 1a.m. I felt hot again, I checked at the Air Con found Ice that mean problem was not solved but I have no choice (1a.m.) on the next day I complained to GSA staff and she checked with the answer from ENG dept that they will fix this problem after I check out which made me very upset for the stupid answer.

Reservation service:


Date: Apr 29, 2012
written by: K. Apirat Parrapob

Centara Hotel & Convention Centre

Accommodation and facilities:
very friendly helpfull staff,i would recommend anyone to stay here,i will be staying there again soon

Reservation service:


Date: Apr 28, 2012
written by: Keith Charles William wilson

Centara Hotel & Convention Centre

Accommodation and facilities:
big construction work next to the hotel. expensive wifi internet, 300 thb /hour. a lot of mosquitos in the room. but in general ok for one night.

Reservation service:
perfect as allways

Date: Apr 21, 2011
written by: Daniel Herzog

Centara Hotel & Convention Centre

Accommodation and facilities:
It seems, that all beds have bedbugs! Good night. I changed the room, but in the other bed there were bedbugs, too. There s a big building site in front of the hotel!

Reservation service:


Date: Apr 23, 2011
written by: Joerg Fellberg

Centara Hotel & Convention Centre

Accommodation and facilities:
Hotel rooms need updating. Staff do their best but more staff needed.The double room requested was, in fact, a twin room with 2 single beds pushed together. Charges like b40 for disposable razor supplied in room and astronomical internet charges are not in keeping with a hotel of this size Fitness centre and pool are quite good as is the location.

Reservation service:
Quick, easy to use and efficient.

Date: Mar 14, 2011
written by: Gerald Thomas Keast

Centara Hotel & Convention Centre

Accommodation and facilities:
This hotel needs major renovations. While the lobby and surrounding areas are well kept but somewhat austere, the rooms are in very poor condition. Furnishings are old, uncomfortable, and well beyond normal user-life. Very disappointed by the lack of free internet service. Considering the daily room rate one would be justified in expecting to receive free internet service, particularly if staying at the facility for business purposes.

Reservation service:
As usual, the booking service provided by sawadee.com was excellent.

Date: Jan 29, 2011
written by: Mr.William Roy Rogers

Centara Hotel & Convention Centre

Accommodation and facilities:
Have stayed many times. Anybody who reads previous accounts of a noisy nightclub opposite need not worry, it s demolished. Now all the land next to the hotel and shopping complex is in the early stages of groundwork. There is to be a very large development and there was noise from the works maybe 7am. Enough to waken. This rather cuts the hotel off from the town. Location now not much better than Charoen which is much cheaper but maybe not as good. No change to hotel, room ok but not great for the 2,200 I paid at a busy time with conference in town. Maybe best hotel in Udon but rooms and bathrooms now getting tired.

Reservation service:
Brilliant Service as ever.

Date: Dec 26, 2010
written by: Duncan James Inglis

Centara Hotel & Convention Centre

Accommodation and facilities:
Older type hotel, but very clean and well maintained. The staff are really good and the location is excellent. Value for money. I stay here on each visit. Underground, off road parking for cars.

Reservation service:
excellent as usual.

Date: Aug 18, 2010
written by: David Strachan

Centara Hotel & Convention Centre

Accommodation and facilities:
I have stayed here many times but since Centara took the hotel over and put the price up I still can t see there is any change or better service/rooms. The disco across the road is now being demolished so that is a major problem removed for rooms at the front. Best placed hotel in Udon but would be nice to get something extra for the price increase.

Reservation service:
Excellent

Date: Oct 03, 2010
written by: Duncan James Inglis

Centara Hotel & Convention Centre

Accommodation and facilities:
The Centara Hotel is a great hotel even if it need some renewal, the rooms is ok,housekeeping is very good, the breakfast is great. The only negative thing is that the restaurant is to cold during the evenings, even farrangs get cold.

Reservation service:
The Sawasdee booking service is great, every thing is going smooth.

Date: Jul 26, 2010
written by: Petter Holst