Grand Inn Come Hotel
Accommodation and facilities:
No good spieking reception and very old room.
Reservation service:
Voucher received slory.
Date: Apr 03, 2012
written by: Mr.masaru shioya & Ms.waraporn srisombat
Grand Inn Come Hotel
Accommodation and facilities:
When I booked my room I requested the complimentary pick-up at the airport. I provided my flight number and arrival time, but there was no pick-up when I got there. Getting ones own taxi at BKK isn t necessarily an easy thing, and especially for someone who hasn t done it before. The cabbies aren t too happy about waiting two hours in line and then getting a fare that only wants to go a short distance, either. Out of sympathy I paid my driver double the going rate. I received no explanation from the hotel for why they forgot me, nor would they discount my room to cover the cab fare. The ride back to the airport wasn t much better. I had to catch an international flight that left at 08:25 so I needed to leave the hotel at 06:00. Some other guests at the hotel also needed to go at that time, but were running late, and the hotel wanted me to wait for them. Since getting through check-in and immigration can take quite a bit of time I knew that was not a good idea. Thankfully, the driver saw it my way, and I was on time for my flight in spite of what the front desk wanted. I d stayed in the hotel before because it is a convenient location for making early flights, but there are alternatives close by, so next time I ll try one of those. For the price they charge (which is about double of other hotels close by), they should provide better service, in my opinion. Also, the showerhead in my room didn t work.
Reservation service:
The online booking service worked well. Quick responses by email on everything.
Date: Aug 11, 2010
written by: Martin Gregory
Grand Inn Come Hotel
Accommodation and facilities:
Hotel was value for money and only 10 minutes drive from the airport. Rooms were simple, but clean. Beds were really, really firm.
Reservation service:
All confirmed, however airport transfer did not arrive and we had to call the hotel. The hotel had no record of the request from the booking Service, but were kind enough to send the transfer. We were kept waiting at Level 2, Gate 4 for 45 minutes, which at 1:30am in the morning was an awful experience with 3 tired children and 2 even more tired parents. Suggest calling hotel in advance to confirm airport transfer.
Date: Jul 26, 2010
written by: Adam Richard Hughes
Grand Inn Come Hotel
Accommodation and facilities:
Hotel okay for overnight stay, close to airport but I would stay somewhere else next time. Hotel just average. Breakfast ordinary. Had to pay for transfer to airport, which should have been included, as they had set shuttle times.
Reservation service:
Okay but ended up having to pay for transer, which should have been included, as they had set shuttle times which were only 2 hourly and didn t suit us.
Date: Aug 16, 2010
written by: Julie Webb
